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Excellent reliable and cost-effective service.

-Mr P, York

Thank you for sending me two such pleasant hard working young ladies. Where do you find them?

-Mrs G, Thirsk

I would recommend the Cleanhome service to anyone it’s great value for money easy to set up and Sharon and Phil are extremely professional. My cleaner Kate always does a fantastic job.

-Mrs B, York

Cleanhome York were very quick to respond to my initial query and were able to find me the right support in less than one week. I was looking for a cleaner as soon as possible … but I never thought Cleanhome would be able to act so quickly. I had not heard of Cleanhome York before so I was very impressed with this service. Vicky has been excellent – its like having a second pair of hands … only better!!

-Mrs C, Great Ouseburn

How to disinfect deliveries

As I write the title for this blog, it really strikes me: the strangeness of the world we suddenly live in.

The New Normal

Distancing ourselves from friends and family. Queuing in long nightclub-style lines (but quieter and spaced out), one-out-one-in, for the supermarket.  A few weeks ago, the idea of all this would have seemed utterly bizarre. But very quickly this has become the new normal. A neighbour of mine washes the cars on his driveway a few times a week, despite the fact they’re barely moving – just out of boredom.


But here we are, living through the pandemic that many say has been due for some time. And we’re quickly used to strange protocols. Giving everyone we meet while out for exercise an almost comically wide berth. Washing our hands a few dozen times a day. And regarding everything that Comes From Outside with suspicion and even fear.

What is a Coronavirus?

The Coronavirus has been described in many places and in some detail. It’s a tiny parasite, existing, like all viruses, in the realm of the zombie: neither dead nor alive. Each particle of the pathogen is a tiny string of RNA – RiboNucleic Acid – the material cells use to produce molecules of protein from DNA – DeoxyriboNucleic Acid. This is wrapped in a lipid coating – a layer of fat. Around this is the structure of protein ‘spikes’ that give coronaviruses their name: the appearance of a crown around its spherical form. Covid-19 is the most recently-discovered form of Coronavirus.

So, what can we do to keep safe from infection?

The structure and composition of Covid-19 makes it able to survive (remain a viable threat) in a variety of locations, but it is known to have a limited lifespan on hard surfaces. The length of time and its capacity to be passed on through touch appears to depend on the surface, but it can be from a few hours to a few days.

How dangerous are delivered packages?

That said, the risk to you of infection from a surface touched by an infected person is low. It will depend on your general state of health, but also a great deal on viral load. A small amount of the virus is unlikely to cause infection for the average person. However, to be certain, particularly if you are more vulnerable, there are a few options to ensure items are not infectious.

Disinfectant spray

If you’ve received an item in a box or package, you can bring the item into your home and simply spray with a disinfectant before wiping down and then opening. Avoid touching any part of your face while you do this, and once unpacked, discard any packaging not required to store the item in the recycling or waste bin, then wash your hands thoroughly with warm water and soap.


Ultraviolet light is effective in killing the virus, so simply leaving an item in a sunny spot for a while will help to render any residual pathogens harmless.


If the item can be heated, a warm oven (60ºC is hot enough) for a minute will destroy the virus. Handle carefully or allow to cool. For the extremely paranoid, this is something you could do with delivered food like boxed pizza or indian food – but don’t put flammable packaging like paper, plastic or cardboard in gas ovens!

Follow the advice

All the guidelines from health organisations and government information (links below) indicate that, if you maintain a physical distance of at least 2m from people not in your household, avoid touching your face when out of the house and wash or sanitise your hands regularly and follow the simple precautions above, you will greatly reduce the risk of catching Covid-19.


Do stay safe and well. Best wishes to you and your friends and family during this crisis.

More information about Coronavirus Covid-19

For more information, please do carefully read the advice from these organisations (and avoid the social media rumour-mill!):


UK Govt:



Cleanhome York – Bespoke Service.

We are not happy until you are! Your cleaner will usually tailor their services to fit exactly with your requirements, including spring cleaning and ironing.

Bespoke Service

We are not happy until you are! Your cleaner will usually tailor their services to fit exactly with your requirements, including spring cleaning and ironing.

Peace of Mind

Only 1 in 50 applicants makes it on to our carefully screened database. We interview them twice, visit them in their own homes and take up at least two references. And if they still subsequently don't measure up to your standards, we will send you someone who does.

Personal Cleaner

We don't operate in teams, and therefore you get the same cleaner every week. This is good because you develop a relationship with your cleaner. We have some clients who have had the same cleaner for years and years - and that's what we want for you.

COVID-19 5th January Update


Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.

The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:

  • 'This can include work in other people's homes where necessary - for example, for nannies, cleaners, social care workers providing support to children and families, or tradespeople (this is not an exhaustive list)'

Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:

  • No work should be carried out in a household where people are isolating or where an individual is being shielded.
  • The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  • No work should be carried out in a household where any occupants are clinically extremely vulnerable to coronavirus, or households with a possible or confirmed case of coronavirus.
  • Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  • Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  • Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.

Best regards

The Cleanhome Team