Excellent reliable and cost-effective service.
Thank you for sending me two such pleasant hard working young ladies. Where do you find them?
I would recommend the Cleanhome service to anyone it’s great value for money easy to set up and Sharon and Phil are extremely professional. My cleaner Kate always does a fantastic job.
Cleanhome York were very quick to respond to my initial query and were able to find me the right support in less than one week. I was looking for a cleaner as soon as possible … but I never thought Cleanhome would be able to act so quickly. I had not heard of Cleanhome York before so I was very impressed with this service. Vicky has been excellent – its like having a second pair of hands … only better!!
Our cleaners cannot work from home and therefore, under current Government guidelines, are permitted to travel to your house and clean so long as you and they both observe social distancing.
In line with these official Government guidelines on social distancing, our cleaners will arrange with you to clean your house upstairs whilst you are downstairs, and likewise downstairs whilst you are upstairs. Or, alternatively, on a room-to-room basis.
If you are an existing customer, please liaise directly with your cleaner to arrange for them to start cleaning your house again.
If you are a new customer we would normally come out and visit you to explain our services. This however can be done without unnecessary travel, by signing up via our fully integrated online sign up system.
Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.
The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:
You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.
The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:
Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:
The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.
If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.
The Cleanhome Team